Chap gets information on time (4)
I believe the answer is:
gent
'chap' is the definition.
(both can mean a man)
'information on time' is the wordplay.
'information' becomes 'gen' (gen can informally mean information).
'on' says to put letters next to each other (in a down clue, letters appear on others).
'time' becomes 't' (abbreviation).
'gen'+'t'='GENT'
'gets' is the link.
(Other definitions for gent that I've seen before include "Auctioneer's tool" , "Chap, fellow" , "cove" , "Honourable man" , "Toff" .)