Crossword Genius

Kind attitude shown where tradesmans gone wrong (15*)


I believe the answer is:


'kind attitude shown' is the definition.
I can't judge whether this definition defines the answer.

'where tradesmans gone wrong' is the wordplay.
'gone wrong' indicates an anagram.
'wheretradesmans' is an anagram of 'WARMHEARTEDNESS'.

Can you help me to learn more?

I've seen this clue in The Daily Mail.
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