Crossword Genius

I will block upturn in poor-quality communication (1-4)

Ross

I believe the answer is:

e-mail

I'm a little stuck... Click here to teach me more about this clue!

'quality communication' is the definition.
'e mail' can be an answer for 'communication' (I've seen this before). I am not certain of the 'quality' bit.

'i will block upturn in poor' is the wordplay.
'will block' indicates putting letters inside (upper walls off glass inside formal).
'upturn in' is a reversal indicator.
'poor' becomes 'lame'.
'lame' reversed gives 'emal'.
'i' placed inside 'emal' is 'E-MAIL'.

Can you help me to learn more?

(Other definitions for e-mail that I've seen before include "Correspondence sent via internet" , "Electronic missive" , "Message sent via computer" , "Electronic communication" , "Web post" .)

I've seen this clue in The Independent.
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