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You are heard with kindness and with quick response (8)

Ross

I believe the answer is:

urgently

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'and with quick response' is the definition.
I can't judge whether this definition defines the answer.

'you are heard with kindness' is the wordplay.
'you' becomes 'u' (commonly used in online communication).
'are heard' becomes 'r' (I've seen this in other clues).
'with kindness' becomes 'gently' (I am not sure about this - if you are sure you should give a lot more credence to this answer).
'u'+'r'+'gently'='URGENTLY'

Can you help me to learn more?

(Other definitions for urgently that I've seen before include "with expedition" , "with haste" , "With speedy attention" , "without delay" , "As a matter of priority" .)

I've seen this clue in The Times.
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