Crossword Genius

Linked outlet that sells tea, not online? (5,5)

Ross

I believe the answer is:

chain store

I'm a little stuck... Click here to teach me more about this clue!

'linked outlet' is the definition.
'chain store' can be an answer for 'outlet' (chain store is a kind of outlet). I'm unsure of the 'linked' bit.

'sells tea not online?' is the wordplay.
I cannot quite understand how this works, but
'tea' could be 'chai' (I've seen this before) and 'chai' is located in the answer.
'not' could be 'o' (I've seen this in other clues) and 'o' is located in the answer.
'online?' could be 'e' (as in e-mail or e-commerce) and 'e' is found within the answer.
This may be the basis of the clue (or it may be nonsense).

'that' is the link.

Can you help me to learn more?

(Other definitions for chain store that I've seen before include "One of a series of firm's shops" , "an outlet" , "shop" .)

I've seen this clue in The Telegraph.
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